FAQs

In the drop down menu, what is the (+.18) beside the item number I want to order?
Most items on this site come in different sizes. The (+.18) beside your part number is the add-on price to the lowest price item in the table to get the proper sales price for that size. Example below.

Brass Hose Barb, Tapered Pipe Thread
Part
Number
Hose
I.D.
Male
Pipe
List
Price
Sale
Price
MPT-6-4 3/8 1/4 .44 .37
MPT-6-6 3/8 3/8 .66 .55


The Part Number pull-down menu will show MPT-6-6 (+.18), the shopping cart will add the .18 cents to the .37 cents (for the MPT-6-4) so you will be charged the correct price of .55 cents for the MPT-6-6. We hope this example helps, if you need further assistance please send us an email.




If you have not yet received your order.
Orders placed with FittingsandAdapters.com usually ship within 24-48 hours. Most of our orders ship via UPS or USPS. Packages that are shipped standard ground should arrive at your door within 1 to 5 business days. Please allow for weekend delays as business days only are calculated in this calculation. Send us an email if you are concerned about an order.




If you have received a partial shipment.
Your order may sometimes ship from multiple warehouses using different services. Therefore, it may take a few days for the complete order to be delivered.




If you would like to change or cancel an order after receiving email confirmation.
If you would like to make a change to your order, simply send us an email. Please remember that we try to ship your order out the same day you place your order, therefore you may only have a few hours after you place your order to make a change before we ship it out.




If you have any questions about a charge appearing on your credit card account.
FittingsandAdapters.com or FittingSupply.com is the name that will appear on your credit card statement. Every time you attempt to place an order on the internet an authorization is made on your credit card. The authorization will turn into a charge when your order is processed. If the order, for some reason, did not go through, the authorization will clear off of your account. The average time is 3-5 days, depending on your banks' policy.




If you have not received an email confirmation after placing an internet order.
With each order that gets placed on FittingsandAdapters.com an order confirmation gets emailed to the customer. If you did not receive an order number or an email confirmation, the order most likely did not go through. We recommend that you send us an email.




If you have any questions about our shipping procedures.
USPS (US Postal Service) and UPS are FittingsandAdapters.com carriers of choice. Orders placed before 3:00 pm will usually ship that day. Packages that are shipped via Priority Mail should arrive at your door within 1 to 3 business days. Packages that are shipped via UPS should arrive at your door within 1 to 5 business days. FittingsandAdapters.com can only ship on weekdays. Next Day Air Shipping, 2nd Day Air Shipping and 3rd Day Shipping are also available at an extra charge. A representative from FittingsandAdapters.com will call to confirm the extra shipping charge on all expedited shipping methods.




If you have any questions regarding our Shipping Costs.
To get the shipping cost, simply add the items to you cart and the shipping total will automatically be calculated. Please be advised that we ship via UPS and USPS. If the website is calculating an unusually high shipping rate in comparison to the amount or type of items that you are ordering, you can send us an Send us an email. Next Day Air Shipping, 2nd Day Air Shipping and 3rd Day Shipping are also available at an extra charge. A representative from FittingsandAdapters.com will call to confirm the extra shipping charge on all expedited shipping methods.




Do we ship Internationally?
FittingsandAdapters.com does ship to several countries. Simply send us an email to inquire about shipping to your country.




Do we accept Purchase Orders?
No, FittingsandAdapters.com only accepts Visa and Mastercard.




Do we ship to A.P.O. addresses?
Yes, FittingsandAdapters.com DOES ship to A.P.O. addresses.
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